We want you to love and enjoy your HEET for a long time. Please take appropriate action when wearing and storing HEET to maintain the integrity of your purchase.
In particular, don’t expect crystal jewelry and accessories to withstand an unreasonable amount of stress or blunt force. Be careful not to drop items or store them with heavier products on top. Although we use only the finest materials and crystal components, our pieces are not impervious to chipping or scratching. We recommend wiping items with a clean soft cloth after each use and keeping them in a closed container to preserve their original beauty. Please care for your leather jewelry in the same manner you would treat other fine leather goods. You should remove your HEET when showering, swimming or exercising. Avoid direct contact with water, liquids, perspiration, and chemicals such as chlorine, perfumes, detergents and lotions. Extended exposure to light, heat or moisture may deteriorate the quality of the product. If your jewelry should get wet, carefully pat with a clean cloth and set flat to dry before wearing. Our pieces are made with a 100% Nickel-free metal alloy. You can slow tarnish building up on the surface of your jewelry simply by wearing it frequently, and we hope you do! However the metal may darken or tarnish over time. We suggest carefully wiping metal surfaces with a soft cloth and gentle polish but be sure to use just the tiniest amount as polishes may alter the color and texture of our leather and textiles. ShopHEET.com cannot be responsible for damages incurred when inappropriately attempting to clean or repair items. Should you require assistance with your purchase, please see our INFO page for instructions on repair services. If you need to store an item for an extended period of time, the best way to do so is in a closed pouch, sealed case or plain zip-top bag. This will keep it isolated from air, moisture and other irritants.
Your HEET was designed to provide timeless enjoyment, so if you take care of it, it will take care of you! Be sure to contact us if you need any assistance. We stand behind our products and want to keep you looking HOT in HEET.